We cater for a range of accessibility needs.
It’s important to us that everyone coming to Belvoir St Theatre has the same experience, regardless of their physical abilities, so we’re pleased to offer the following range of services and facilities to make your visit as enjoyable as possible.
Belvoir St Theatre can accommodate patrons in wheelchairs and also their guests. Please book ahead and let Box Office know of any special needs so we can ensure that you are looked after. There is lift access to all levels. We also have an accessible toilet in our foyer area. Please refer to the map of our foyer for further detail.
There is one accessible parking spot directly outside the theatre. (Unfortunately we are unable to book this accessible parking spot with council.) There is also some unlimited parking available directly opposite the theatre after 6pm and in some surrounding streets.
Special note: There is a lift at the Chalmers St/Devonshire St exit of Central Station, from the concourse to the street.
AUDIO DESCRIPTION FOR VISION IMPAIRMENT
Belvoir offers Vision Australia’s live audio description service. The performers’ actions, expressions and gestures are narrated by professional describers via a small earpiece which is provided to guests pre-show. The service is designed to provide real-time imagery during gaps in the dialogue on stage.
Please contact our Box Office Staff to reserve your Audio Description headset – prior to booking your tickets – if you would like to use this service.
We have recently installed a new Hearing Assistance Service (HAS) which will replace our previous Hearing Loop System. The new hearing augmentation service operates as a wide area FM system, which allows you to sit anywhere you like in the theatre. HAS caters for those with or without hearing aids through the use of an FM receiving headset. Please note however, if you are using your own hearing aid device along with our HAS packs, your hearing device will need to be switched to microphone mode and NOT T-Coil. You also have the option of using the earpiece we supply with the packs, or, if you prefer, you are welcome to bring your own personal headphones to attach to our pack.
You will need to reserve your HAS pack when booking tickets and this can be done either online or via contacting our Box Office team. HAS packs will be available for collection from the Box Office on the night.
MOBILE DEVICE CAPTIONING
With assistance from The Deaf Society and Auslan Connections, Belvoir uses Bradley Reporting’s live captioning service to make performances accessible for people who are Deaf or Hard-of-Hearing. Live captions are a text version of the show’s dialogue, displayed on your own phone’s screen as the performance happens. To use this service simply type in the link or click on the URL provided by our Box Office team and start viewing the live captions!
Bradley Reporting has a strong focus on captioning services for Deaf and Hard-of-Hearing professionals and community members. Their services are designed to empower individuals and assist with overcoming some of the barriers to full participation in society.
Belvoir is a Companion Card affiliate. The Companion Card enables people with a disability who require attendant care support from a companion to attend Belvoir productions without incurring the cost of a second ticket for their companion. Cardholders must present their card when booking or purchasing a ticket.