What is a season ticket?
A season ticket is a package that, in 2025, consists of between 4 to 9 Upstairs plays and gives you access to a whole range of Belvoir benefits. 4-play packs start at just $190.
How do I ensure I’m seated with other friends who are season ticket holders?
If you are booking your season tickets online, make sure to book tickets in the same order to ensure you are seated with everyone in your group. Alternatively, you can book your tickets at the same time on your mobile devices and select seats next to each other. If you are booking via a paper form, send in all your forms together. If this is not possible, leave us a clear instruction on the form. Make sure to include all the basic information about your friend (e.g. Full name, Contact number, Email address, etc.) so we can locate them easily. However, we cannot guarantee you’ll be seated with other people in your group if the forms arrive separately.
How many season ticket holders can book together?
Our online season ticket booking will allow up to 10 people to book together. However, you can book with as many people as you like. If you are booking with more than 10 people online, make a separate booking and let us know that you are in the same group. If you are sending us paper forms, send everyone’s forms together regardless of the number. If your group is too large to fit onto the booking form you can download an extra sheet just for your co-season ticket holders!
What is the difference between a Primary Season Ticket Holder and a Companion?
A Primary Season Ticket Holder is the person we contact to discuss all season ticket booking related matters and whose name the season tickets will be booked under. However, with sensitive payment issues, we will contact the individual person. Companions refer to other season ticket holders in the group. They are fully-fledged season ticket holders and receive all the same benefits. There is no difference in benefits other than the Primary Subscriber being the primary contact of the group.
Can I be seated with friends who purchase single tickets throughout the year?
Yes, you can ensure you’re seated with friends who aren’t season ticket holders by purchasing “additional tickets” at the time of booking your season tickets – at a discounted price. However, if your friend purchases their tickets separately throughout the year, this cannot be guaranteed.
Do I need to select dates at the time of booking season tickets for every performance?
Yes you do. Seats are secured and tickets are booked when you purchase your season tickets. This ensures you receive the best seats possible. If you do not have specific dates in mind, you can just choose your preferred day of the week (e.g. any Saturday at 2pm) and we’ll choose the dates and give you the best available seats. You are free to change them if you need to. See the next question.
What if my plans change and I can no longer attend the date I selected?
By booking a season ticket you become eligible for one free exchange per production. If you do need to exchange more than once, you will enjoy 50% off exchange fees. If you are a Treasured subscriber (you’ve subscribed consecutively for 10+ years), all your exchanges are complimentary. So you can easily change your dates if they become unsuitable, subject to availability. However, if you change your ticket to a more expensive seat you are still liable to pay the difference in ticket price.
Click here to complete our online ticket exchange form. (Please note: We cannot guarantee exchanges within 24 hours of the performance. Belvoir must receive exchange requests at least 24 hours prior to the booked performance, and a $6 late exchange fee will be charged for requests within this window.)
Can I offer my ticket to someone else if I cannot use it?
Yes. If you cannot make the show, you can pass your ticket on to a friend or family member. However, if you purchased concession tickets, and the person taking the ticket is not eligible for the same discount, they will need to come to the box office to upgrade the ticket. Downgrade is not offered.
Can I include Preview and Opening Night performances in my season ticket package?
Generally, the first one to four dates of each show’s season are Preview performances that you are welcome to book into. Opening Nights are always by invitation only and cannot be booked as part of your season ticket package. Find Preview performance dates by checking the relevant production page.
Can I select my preferred seating?
Yes, you can select your own seats. If booking with a paper form, please understand that seats are secured in the order of receipt. We always do our utmost to give our patrons the very best seats available. If you have special seating requirements due to access issues and/or disability, please let us know and we will do our best to accommodate you.
Do I need to specify any accessibility requirements I have when subscribing?
Yes please. You’ll be given an opportunity to address accessibility requirements when booking online. If you’re booking via a paper form, please attach a note to your booking form. We’ll do all that we can to accommodate you. More information on accessibility can be found here.
What concessions do you accept?
We offer concession prices to Pensioners, Seniors, full-time students, Medicare Low Income Health Care Cards, Seniors Health Care Cards and Under 30s (30 and under). The appropriate ID or Australian concession card must be provided in order for your subscription to be processed. If booking online, please send through proof of ID via the link provided in your confirmation email. If booking via a paper form, please enclose a copy of your concession.
Do you offer gift vouchers?
Yes we do. A Belvoir gift voucher makes a unique and brilliant present, perfect for a birthday, Christmas or anniversary gift! Click here to find out more.
Still got a question?
Please don’t hesitate to contact our friendly Box Office team on 02 9699 3444. You can find Box Office hours here.
