Exchange Request Form
Use this form to request a ticket exchange.
Please note, submitting the form does not guarantee your exchange. The Box Office will receive your request within 24 hours and respond.
IMPORTANT: In order to complete this form you will need to have possession of the tickets you want to exchange. At the bottom of this form we will ask you to upload a picture of your tickets torn in half, and you will not be able to submit the form until this is done. Check you have your tickets now to avoid wasting your time!
Tickets may be exchanged, subject to availability, up to 48 hours prior to the performance stated on the ticket. Ticket exchanges are only possible for a different performance date of the same production, subject to availability and some conditions.
- Subscribers are entitled to one free exchange per ticket. Subsequent exchanges incur a fee of $3 per ticket.
- Treasured subscribers are exempt from exchange fees.
- Single ticket purchases incur an exchange fee of $6 per ticket.
- Tickets exchanged 24hrs prior to the performance stated on the ticket are subject to a late exchange fee of $6 per ticket.
- Tickets can be exchanged up to 48 hours before your performance date.
- Tickets can be exchanged for a different performance date of the same production. We are unable to offer exchanges into a different production.
- If you select new tickets that are more expensive than your original ones, you will be charged the difference in the ticket prices.
- All exchanges are subject to ticket availability. Tickets cannot be exchanged for sold out productions.
- Refunds are only offered for specific and unusual circumstances, such as an event cancellation. All tickets sold by Belvoir St Theatre are issued subject to the Live Performance Australia.
Ticketing Code of Practice.
- Refunds are not available where an exchange is made to a cheaper ticket type.
- Late exchange fee of $6 per ticket apply for all tickets exchanged up to 24 hours before your performance date.
- No exchanges are made on the day of the performance, and no refunds are available.